Reference

How gb007 safeguards your privacy

When you open an account with us, your personal details, payment information and gameplay history stay encrypted and secure.

Data encryption on loginLocal payment verificationSecure withdrawal checks
gb007 How gb007 safeguards your privacy
REACH US ANYTIME

How to request access or changes to your data

Live Chat Open the chat icon in your gb007 account lobby.
Email Support Write to our data and privacy team with your account email and request.
Account Settings Log in, navigate to Settings > Privacy & Data, and review what we hold…
SECURITY SNAPSHOT

How we keep your account and payments safe

Cookies & tracking

We use cookies to remember your login and track your game preferences. You control cookie settings in your browser. Essential cookies stay on for account security; optional ones let you skip login steps.

Withdrawal verification

When you request a payout, we confirm your identity and payment method match your registration. This step protects your account and ensures funds reach only you, via DANA, OVO, GoPay or QRIS.

Device & IP logging

We record the device, browser and IP address each time you log in. If someone tries to access your account from a new location, we send you a security alert so you can block it.

Password protection

Your password is hashed before storage. You can change it anytime in Account Settings. We recommend a strong, unique password and enabling two-factor authentication where you set it.

Data retention policy

We keep your account data for as long as you hold an active account plus 12 months after closure. Transaction records may be kept longer where local law requires. You can request deletion where local law permits.

Third-party sharing

We share data only with payment processors (DANA, OVO, GoPay, QRIS), our game studios and legal authorities when required. We do not rent or sell your information to marketers or data brokers.

Privacy and your gb007 account — answered

Your account is marked inactive, and your personal details are encrypted and archived. We retain transaction records for compliance purposes. You can request data deletion where local law permits by contacting our privacy team via live chat or email support.

Yes. Log in to your account, go to Settings > Privacy & Data to view your stored name, email, phone, date of birth and payment methods. You can also request a complete data export via live chat or email within 3 business days.

We use cookies to keep you logged in, remember your game preferences and detect suspicious login attempts. Essential security cookies cannot be disabled, but you can turn off optional tracking cookies in your browser settings at any time.

Yes. All payment details are encrypted during transfer and storage. We never store your full card number or complete account credentials. Payment processors handle the actual transaction on their secure servers.

Change your password immediately in Account Settings. Open live chat to report the incident. We will review login history, flag the suspicious activity, and help you re-secure the account. Enable two-factor authentication if you have not already.

No. We do not sell, rent or share your personal information with advertisers or data brokers. We share data only with payment processors, game studios and authorities where local law requires it or we have a legal obligation.

Transaction records are kept for as long as your account is active, plus 12 months after closure for compliance and dispute resolution. Longer retention may apply where local law in your area requires it. You can request access to your transaction history anytime.